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Selected work

Fewer case studies. Longer relationships.

Selected software projects delivered across healthcare, fintech, accounting and logistics: a medical insurance claims platform, an investment dashboard rebuild, a GST-compliant accounting system and a same-day delivery operations platform. I would rather show a handful of systems still running years later than a wall of logos.

Samved e-Care medical insurance claims management platform, showing real-time claim tracking and pre-authorisation status
Healthcare

Medical claims that stopped living in email threads

Hospitals were handling insurance claims by hand, with no real-time view of where any file had reached and no consistent documentation trail. We mapped the claim lifecycle end to end, then built a digital platform that tracks every claim, verifies documents on intake and keeps pre-authorisation in one dashboard.

  • Real-time claim status replaced follow-up calls
  • Document verification moved to a single intake point
  • Security posture aligned to ISO/IEC 27001:2022
eFinanceDoctor investment platform dashboard rebuilt on CodeIgniter 4, showing investor portfolio and returns
Fintech

An investment dashboard rebuilt on foundations that hold

The platform had been half-built on an ageing CodeIgniter 3 codebase with an unoptimised schema, no documentation and pending integrations with external verification partners. We redesigned the data model, rebuilt the application on CodeIgniter 4, and reworked every investor flow behind encrypted APIs.

  • Schema and flows redesigned from the ground up
  • Encrypted API exchange with verification partners
  • Investor dashboard configurable from admin settings
Veno Associates GST accounting platform, showing e-invoice generation and role-based ledger access
Accounting

GST compliance without three portals and a spreadsheet

Invoicing and bookkeeping were manual, error-prone and spread across multiple government portals, with no access control over who could change what. We built an accounting platform with role-based permissions, structured ledgers and GST e-invoice and e-way bill APIs wired in directly.

  • GST e-invoice and e-way bill generated in-platform
  • Role-based access replaced shared logins
  • Ledgers and reporting available in real time
Britna Logistics same-day delivery platform, showing job allocation, driver tracking and automated invoicing
Logistics

Same-day delivery operations with one accountable owner

A UK transport agency was running bookings, driver assignment and invoicing entirely by hand, which produced duplicate invoices and no visibility into job progress. We took over as the technical function and shipped a platform covering the workflow from customer onboarding through to the final invoice.

  • Job allocation and tracking in one system
  • Automated invoicing removed duplicate billing
  • Admin and staff dashboards with live analytics
Also delivered

Work that doesn't screenshot well.

The highest-leverage systems are usually invisible: routing, integration and automation that simply stop a team from doing something by hand.

Automation

WhatsApp Cloud API routing

A central router handling inbound webhooks across multiple business numbers, splitting marketing from support traffic and logging every conversation against the right record.

Systems

CRM selection and migration

Choosing the CRM that fits the sales motion rather than the feature matrix, then migrating history without losing the pipeline mid-quarter.

AI

AI integrations that get measured

Document extraction, lead scoring, triage and drafting, each scoped to one specific workflow with a baseline recorded before launch, so "it's working" is a number and not a feeling.

Healthcare

Patient intake and coordination

Intake, records and follow-up flows designed around clinical reality and real access boundaries, not around what a generic form builder makes easy.

Real estate

Listings and lead routing

Portals, enquiry capture and routing to the right agent within minutes, which is the difference between a lead and a missed call.

Insurance

Policy and commission ERP

Renewals, agent hierarchies and commission calculation in one system, replacing the spreadsheet that only one person fully understood.

Our own product

The thing we built in-house.

Nine years of watching real estate teams lose deals to slow follow-up turned into a product. Everything else on this site is advice; this is the exception, and I will still tell you when you don't need it.

Real estate · AI CRM

Smarter tools for smarter real estate.

The AI real-estate CRM we built after watching the same leak in every brokerage: leads arrive faster than anyone can answer them.

SquareMeter captures enquiries from every channel, scores and assigns them automatically, and follows up over WhatsApp and voice while your agents are still in a viewing. Listings, leads and clients live in one place, and the AI voice agent picks up the conversations a person would otherwise get to two days late.

  • Lead capture, scoring and assignment across every channel
  • AI voice agent that runs the follow-up calls
  • WhatsApp automation with templates and smart replies
  • One dashboard for listings, conversations and pipeline
  • Performance analytics that show where deals stall
65%
Faster deal closures
80%
Fewer missed leads
72%
Higher lead-to-sale conversion

Built, run and supported by the same person advising you. If a brokerage is better served by something off the shelf, I will say so. The product does not change the advice.

In their words

The reference calls go well.

Shivam compiled an ERP portal for our insurance business, and as a result our own system provides everything, along with a customised dashboard.
Chirag Vyas, Managing Director, CV Financial Architect Chirag Vyas
Managing Director, CV Financial Architect
Completed the work within the agreed timeline, with the must-have functionality, and stayed responsive to our queries through the whole development cycle.
Poonam Rohit Garg, Founder, Canvas2Craft Poonam Rohit Garg
Founder, Canvas2Craft
Great support from beginning to end. Genuinely informed, and went the extra mile at every stage. I would recommend them unreservedly.
Aaron Agarwal, Operations Lead, Britna Aaron Agarwal
Operations Lead, Britna
Trustworthy, creative and professional. Exactly what you need when you have no technical background of your own.
Aparna Mohan, Founder, Soaked In Nature UK Aparna Mohan
Founder, Soaked In Nature UK

Your situation is probably in here somewhere.

Different industry, same shape: disconnected systems, manual handoffs, and no senior person to arbitrate between vendors. Book a call and we will work out which pattern you are in.

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